Free returns on holiday orders through Jan 31st
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- Find a tool to use (string, dental floss, headphone cord, measuring tape if you have it).
- Find the length by wrapping it around your neck and marking it (for pendants, imagine the jewelry lower, for suspended, it should be in line).
- Check the length against a ruler or lay it out flat and measure with a phone app.
Alternatively: Measure an existing necklace end to end with a ruler (most accurate) or a phone app (great if you don’t have a ruler handy).
*Extended return policy. All holiday orders will receive free returns and exchanges through January 31st.
Send back returns or exchanges – free return shipping within 30 days for US orders.
Remakes or Repairs
Free up to 6 months for most items or 3 years for Solid Gold (For older orders, pricing varies). Processing time: 1-2 weeks.
Returns and Exchanges
Return for refund within 30 days or Exchange for Store Credit up to 3 months. Processing time: Refunds issued upon delivery and Store Credit as soon as your return package is shipped.
100% USA sourced
gold and silver
in our WA. studio