happiness guarantee
Return Policy
Return or Exchange for Store Credit
Time limit30 days for Refund, exchange for Store Credit up to 6 months (includes prepaid return shipping label)
Processing Time EstimateRefund - upon delivery. Store Credit - as soon as your return package is shipped
Repair
Time limitFree up to 6 months for most items or 3 years for Solid Gold
(For older orders, pricing varies)
Processing Time Estimate
1-2 weeks , plus shipping time