Return Policies

happiness guarantee

Return Policy

Free return labels available within 30 days for all orders shipped within the U.S.

Repair or Resize

If you need a resize, repair or want to add to an existing piece, we’re ready to make it perfect. Our GLDN Repair Shop is open to you for as long as you own one of our pieces.

Start Repair or Resize

Time limitNo limit

Processing Time Estimate 6-8 weeks from receipt,
plus shipping time

CostFree within 6 months. After 6 months, pricing dependent.

Returns & Exchanges

Need a personalization change? Want another item altogether? Send it back for exchange or return. You can rest easy knowing that all our returns and exchanges are recycled, and used to create sustainable pieces to love in the future.

Start Exchange

Time limit30 days for refund, 90 days exchange

Processing Time Estimate Returns: 4 weeks from receipt. Exchanges: 6 weeks from receipt, plus shipping.

CostFree returns. Exchanges free, up to cost of original item.

Return Policies

Happy to help.

Return Policy

Repair or Resize

Returns & Exchanges

Drop us a line.

Not too many emails.