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Return Policies

Happy to help.

Happiness Guarantee

Exchanges & Store Credit

Need a different size or want a totally different item? Send it back and we’ll give you store credit (in a digital gift card) to use whenever!

Start Exchange

Cost Free with prepaid shipping label

Time limit 6 months from delivery date

Processing Time Estimate As soon as your return package is shipped


Didn’t absolutely love your jewelry? Send it back to us for a refund.

Please note: we’re a small team and keep a close eye on returns (fraudulent orders have been popping off and it really sets us back). 💔 On $300+ returns we’ve confirmed to be fraudulent, a 20% restocking fee will be deducted from your refund to your original payment method—never on legit orders, and we’ll always check in before we do this.

Start Return

Cost $8 shipping & handling fee (deducted from refund)

Time limit 30 days from delivery date

Processing Time 1-2 weeks after we receive your return


We’ll happily fix your pieces or update any personalization that wasn’t quite right.

Start Repair

Cost Free with prepaid shipping label (unless requested after time limit, then pricing varies)

Time limit 6 months for most items or 3 years for solid gold

Processing Time Estimate
1-2 weeks plus shipping time