For 14k gold fill, rose gold fill and sterling silver bracelets, we recommend polishing the metal once per month to remove any tarnish and keeping your piece away from harsh cleansers and chlorine. For 14k solid gold, feel free to wear whenever, wherever, as this heirloom-quality metal will never tarnish or fade. For more detailed care tips, check out our journal!

The beads are evenly spaced around 15mm apart, and not customizable.

Yes! We have a full happiness guarantee for every piece, even personalized ones. See our Return Policies for full info on returns, repairs and exchanges.

It varies based on where you are in the world, and whether the piece is marked made-to-order or ready-to-ship. See our shipping page for specific arrival times.

Since it depends on which metal you chose, see our care tips blog and help center for detailed instructions on how to care for specific metals and gemstones. (Spoiler: all of our pieces require very minimal upkeep and occasional polishing, and can basically be worn 24/7 if you keep them away from harsh cleansers, chlorine and chemicals.)