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Return Policies

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Return Policy

Return or Exchange for Store Credit

Need a different size or want another item altogether? Send it back to exchange for store credit or a refund. This policy does not apply to any pieces labeled final sale.

Start Return or Exchange

Time limit30 days for Refund, exchange for Store Credit up to 6 months (includes prepaid return shipping label)

Processing Time EstimateRefund - upon delivery. Store Credit - as soon as your return package is shipped

Repair

Sometimes things go wrong - don’t worry! If you need a repair or received the wrong personalization, we’re ready to make it right!

Start Your Repair

Time limitFree up to 6 months for most items or 3 years for Solid Gold
(For older orders, pricing varies)

Processing Time Estimate
1-2 weeks , plus shipping time